As founder and Managing Director of Forrest Marketing Group (FMG), Richard leads a team of 60-plus telemarketing professionals – consistently delivering top quality B2B telemarketing services to businesses across Australia.
Put simply, FMG’s lead generation and appointment setting services enable clients’ sales teams to be more effective. FMG’s agents uncover qualified prospects that have a need for a client’s products or services and are able to arm a sales team with everything they need to win new business.
Not only that, Richard is able to demonstrate how outsourcing telemarketing demonstrates a great ROI for a business, reporting in FMG’s annual survey that for every $1 a client spent with FMG it delivered an average of $20.14 in new revenue.
FMG can also assist clients to ‘connect’ with prospects; ‘convert’ leads into sales and ‘service’ their existing customers. Richard’s team do this through a range of additional services:
- Database validation and management
- Event invitations
- Dormant account reactivation
- Market research
- Customer surveys
- Mystery shopping
- Customer service
- Inbound call management
“We know that sales people are most effective when they’re in front of qualified prospects, so our agents make the cold, prospecting calls that most people hate, or have no time, to do themselves. This allows your sales team to do what they do best – close sales.”
Richard is looking for referrals to B2B organisations that make purchasing decisions locally and have internal sales people/teams who would benefit from assistance with sales prospecting, so that they are meeting more qualified prospects each and every week.